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Social
shoppers: these consumers enjoy visiting stores and take
pleasure in shopping. For them should be used a technology of
"shop and chat" type, a opportunity to "get out
of the house" and meet people. This
technology allowed to go shopping and stay on chat in the same
time. This is the only way to create a virtual medium for them.
They can do the same things like in the real world: can meet people,
can change ideas about products they want to buy. In the same
time they can receive more information about the products, with
the help of a high level graphical and audio interface.
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Experimenters:
they are happy to try new things are comfortable in doing so.
This kind of customers want all the time something new. That's
why, it is better to use dynamic interfaces, they can customise
their own products: the customer can choose a category of products,
for example computer system: they can choose a processor, a hard
disk and all the other components and they will receive the system.
Other method is to use a interactive interface, all the time they
will see another face of the store.
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